Privacy Policy

Information we collect

We collect information you provide to place and fulfill an order — such as name, organization, shipping and billing details, email, and phone number — along with order history and standard technical/usage data (e.g., device and analytics information) collected when you use the site.

How we use it

Information is used to process and ship orders, provide Certificate of Analysis and lot documentation, verify qualified-research-customer status, provide support, comply with legal obligations, and operate and improve the site. We do not sell personal information.

Sharing

We share information only with service providers necessary to operate the business — payment processing, shipping/logistics, and analytics — and where required by law. These providers are permitted to use the information only to perform services for us.

Data retention & security

We retain order and documentation records as needed for business and legal purposes and apply reasonable safeguards to protect information. No method of transmission or storage is completely secure.

Your choices & contact

To request access to, correction of, or deletion of your information, contact info@vnglabs.com. VNG · Indian Trail, NC.